Effective Date: September 9, 2026
At primelineit.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our e-commerce website.
1. Information We Collect
We may collect information such as your name, phone number, email address, billing/shipping address, and order details when you create an account or place an order.
2. Payment Information
Payments are processed through our third-party payment providers, ShurjoPay and PayStation. We do not directly store your complete card, mobile banking, or other sensitive payment credentials on our servers.
3. How We Use Your Information
We use your information to process orders, arrange delivery, provide customer support, communicate about your purchases, and improve our website and services.
4. Product & Order Information
We may retain information about products you purchase, including items from Smartphones & Tablets, Laptops & Computers, Audio & Headphones, and Gaming, for order management, warranty, returns, and customer service.
5. Cookies
primelineit.com may use cookies and similar technologies to remember preferences, maintain shopping carts, improve website functionality, and understand how visitors use our website.
6. Sharing of Information
We may share necessary information with trusted service providers, such as delivery partners, payment processors, and technology providers, only as reasonably necessary to provide our services.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and maintain appropriate business records.
9. Your Privacy Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business or legal requirements.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us through the contact information provided on primelineit.com.
primelineit.com reserves the right to update this Privacy Policy when necessary. Any changes will be posted on this page.